Coaching / Policies
Effective 6 November 2026. Please read this policy before enrolling in coaching.
Coaching fees are non-refundable for a change of mind, personal cancellation, non-attendance or a decision not to continue. Review the plan, duration, support and total fee carefully before paying. Ask any questions using the public email below before you enrol.
This policy does not remove rights or remedies required by applicable law. If coaching is not provided, is deficient, or materially differs from the agreed service, contact us so the issue can be reviewed and any remedy required by law can be provided. A blanket no-refund rule does not override mandatory consumer rights.
A duplicate debit or a payment taken in error is a payment issue, not a second coaching purchase. Contact us with the relevant Razorpay order or payment references so the records can be checked and any correction due can be arranged. Do not share your card details, PINs, passwords or API secrets.
A pending or failed checkout does not confirm enrolment. If your account was debited but confirmation is missing, check payment status on the coaching page and contact us before paying again. Any reversal for an unsuccessful payment is handled through the payment provider and bank; we do not promise an unverified settlement timeline.
Email the contact below with your name, the email used for enrolment, the selected plan, your payment reference and a concise description of the issue. Any approved or legally required refund is processed through the payment provider to the original payment method where supported. Processing time depends on the payment provider and bank.